Motor Insurance

Q: If I have a Motor Insurance Policy from Arope, am I covered outside Lebanon?

Answer: No, your Motor Insurance coverage is restricted to the Lebanese Territory only. However, you can purchase an Orange Card plan to cover you in one or more Arab Countries as well.

Q: What happens if I sell my car?

Answer: You can either transfer your policy to your new car, or transfer it to the new car owner after securing the acceptance of both the new owner and Arope.

Q: If a relative of mine, or a friend, was driving my car and had an accident, will I be covered?

Answer: Yes, as long as the Driver has a valid Driver's License.

Q: What if my car broke down in the middle of nowhere?

Answer: With every Motor Insurance policy from Arope, you have a free membership to ACL Assistance for Emergency Road Services covering the totality of the Lebanese Territory, around the clock. All you have to do is call ACL Assistance (number found on your ACL Card that you receive with your Policy), or just dial our Customer Service Hotline and you will be taken care of.

Q: As the Driver, will I be covered for Bodily Injury in my Motor Insurance Policy? What about Relatives of mine?

Answer: If your policy is All-Risk, you and your relatives are covered. If you have a Motor Third Party Liability Insurance, you are not covered, nor are your Relatives. However, you can purchase an optional Coverage "Driver and Related Passengers" to complement your existing one.

Property Insurance

Q: Can I insure my Property (Apartment, Building) without its content?

Answer: Yes, you can. However, it is more advisable to do both for an optimum Property Coverage.

Q: If my house caught Fire from a Neighbor's house, will my policy cover this risk?

Answer: Yes, for sure.

Medical Insurance

Q: If I had a new Baby, can I insure him/her immediately with Arope?

Answer: If you and your Wife/Husband are insured with Arope, you can insure your new-born baby with us after 15 days of his/her birth.

Q: If I have Social Security, can I still have a 100% Out-Hospital insurance?

Answer: You can always choose this option, even with NSSF coverage.